Suggestions, Comments and Complaints
If you have any suggestions or comments, please complete our online form.
Alternatively, you may wish to take the complaint to NHS England’s complaints department. NHS England is the commissioner or purchaser of primary care, ie GPs, dentists, opticians, pharmacy and some specialised services.
You can contact the complaints team at NHS England:
- By post to:
PO Box 16738
- By email to: email@example.com (Please state: ‘For the attention of the complaints team’ in the subject line.)
- By telephone: 0300 311 22 33 (Monday to Friday 8:00 to 18:00, excluding English Bank Holidays)
If you feel the practice’s response is not satisfactory, you may contact the parliamentary and health service Ombudsman who will review your complaint and the practice’s response.